Human Resources

Job Description:
The Account Coordinator is responsible for servicing and supporting our customers and fulfilling their requests on a daily basis. The Account Coordinator should develop a strong understanding of the product line they are servicing as well as be cross trained on all other product lines. The Account Coordinator is the main contact point for inside and outside Sales Representatives and is responsible for supporting/assisting them.

Job Skills:
Must be computer literate including knowledge of MS Office. Possess strong verbal and written communication skills. Have excellent phone skills. Ability to understand and handle customer inquiries and problems. Must be able to work independently and in a team environment

Job Responsibilities:
  • Receive and input sales orders
  • Support sales reps
  • Type correspondence
  • Respond to all customer inquiries
  • Post invoices
  • Maintain and input customer files
  • Maintain effective customer contact
  • Set up new customer accounts
  • Receive and enter sample requests
  • Assist with incoming calls
  • Make suggestions for department improvements
  • Compute Sales Reports
  • Send and Receive documents over EDI
  • All other duties assigned
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